Shipping Policy

SHIPPING POLICY

• All orders over $20 are free to the 48 continental U.S. States. Not valid for Alaska, Hawaii, and U.S. Territories (including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands).
• Standard delivery usually arrives within 5-10 business days from the shipped date (usually faster than this), excluding holidays.
• P.O. box address will be shipped via USPS.
• Additional charges apply for express shipping or other areas.
• Orders are packed and shipped Monday–Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
• If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed than usual.

Alaska, Hawaii, U.S. Territories
Free Shipping is not valid for Alaska, Hawaii, U.S. Territories, and APO/FPO addresses.

Standard delivery to these addresses usually arrives within 5–13 business days from the shipped date, excluding holidays.

 

APO/FPO

Since Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted by our carriers, we cannot ship to APO/FPO addresses.

 

INTERNATIONAL ADDRESS

At this time, we do not ship any orders outside the United States.

 

SHIPPING FORWARDER

If you want to ship your order to the forwarder address, please inform us after placing your order (email us to order@iluv.com). Our security system may automatically filter out those orders as suspicious.

 

OTHER SHIPPING METHODS

You can choose your preferred shipping method at checkout.

• 5-10 Day Ground Shipping (For less than $20 orders)
• 3-4 days
• 1-2 days

 

Note.

• Please note, we allow ourselves an additional 5 days to conduct investigation of suspicious purchase. If we do so, the above will not represent accurate shipping estimates.
• Contact us to find more about shipping methods and shipping costs.
• Terms are subject to change without notice.